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    TexAu Workflow Not Working? Here’s How to Fix It Step-by-Step

    If your TexAu workflow is not working as expected, don't worry, most issues fall into a few common categories and can be fixed quickly. Whether your workflow won’t start, fails midway, or produces incorrect results, this step-by-step troubleshooting guide will help you diagnose and resolve the problem.

    Common Workflow Issues in TexAu

    Your TexAu workflow may be experiencing one of these issues:

    • The workflow doesn’t start at all
    • It runs but generates incorrect or incomplete data
    • It gets stuck or doesn’t complete

    Let’s walk through the most effective ways to troubleshoot each.

    Step 1: Check the Workflow Logs

    The View Logs feature is your first stop when a workflow fails.

    How to Access Workflow Logs:

    1. Go to the Data Store tab in your TexAu dashboard.
    2. Find the row related to your workflow run.
    3. Click View Logs.

    The logs provide a detailed breakdown of:

    • Step-by-step status (success, failed, skipped)
    • Any error messages
    • Input and output data for each step

    This view tells you exactly what went wrong, no guesswork required.

    check-the-workflow-logs

    Step 2: Understand Step Failures (Red or Yellow Icons)

    Red icon = Step failed

    A red icon indicates a failed step. Common reasons include:

    • Missing or invalid input (e.g., no profile URL)
    • Too many requests (rate limits exceeded)
    • Authentication issues (disconnected accounts)

    Click the step to view full error details and correct the issue.

    understand-step-failures-red-icon

    Yellow icon = Incomplete or incorrect input

    A yellow icon means the step didn’t receive the data it needed. This often happens when:

    • A required field is blank
    • Data from a previous step wasn't available

    To fix it, check field mappings and ensure required inputs are provided.

    understand-step-failures-yellow-icon

    Step 3: Fix Trigger Issues (If the Workflow Doesn’t Start)

    If your workflow never starts, it may be due to:

    • No starting step added
    • The first step inputs are incomplete
    • Webhook-based trigger didn’t receive data

    Reminder: The first step in your workflow acts as the trigger. Make sure it’s configured and filled correctly.

    fix-trigger-issues

    Step 4: Reconnect Accounts or Integrations

    If your workflow relies on third-party platforms (like LinkedIn, Google Sheets, or Slack), make sure all accounts are properly connected.

    How to check:

    1. Go to the Accounts section
    2. Open the Social Accounts tab for tools like LinkedIn, Slack, Quora, or Twitter
    3. Use the Integration tab for API-based tools like Google Sheets

    Disconnected or expired accounts will cause steps to fail.

    reconnect-accounts
    reconnect-integrations

    Step 5: Check for Usage Limits

    TexAu applies daily and hourly limits on accounts to prevent spam, bans, or account lockouts.

    To view or adjust limits:

    • Go to Accounts
    • Find your connected profile
    • Check the current daily and hourly limits
    • You can edit these limits if needed (use caution)

    If your logs show a message like “Execution limit reached,” your account has likely performed too many actions in a short time. Wait a while before trying again, or adjust the limits carefully.

    usage-limits

    Need More Help?

    If you are still having trouble:

    • Take a screenshot of the View Logs page
    • Contact TexAu support with the details

    This will help our team resolve your issue faster.

    Mrinali Shrivastava
    5 minutes

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