Zoho CRM action

Update Contact (Zoho CRM)

Update an existing contact record in Zoho CRM using its unique Record ID.

Run in Studio →All Zoho CRM actions
Zoho logoZoho CRM
zoho-update-contact
crmReturns in secondsLight tier
Input

What it needs.

Map each field to a column in your table. Optional fields can stay empty.

FieldType
  • contact_id
    The unique Zoho Record ID of the contact to update.
    string
  • account_name
    Account Name
    nullablestring
  • first_name
    Updated first name.
    nullablestring
  • last_name
    Updated last name.
    nullablestring
  • email
    Updated email address.
    nullablestring
  • mobile_number
    Updated mobile number.
    nullablestring
  • title
    Updated job title.
    nullablestring
  • department
    Updated department.
    nullablestring
  • mailing_street
    Updated street address.
    nullablestring
  • mailing_city
    Updated city.
    nullablestring
  • mailing_state
    Updated state.
    nullablestring
  • mailing_zip
    Updated zip code.
    nullablestring
  • mailing_country
    Updated country.
    nullablestring
  • description
    Updated description.
    nullablestring
  • lead_source
    The source of the lead/contact.
    nullableselect
  • other_mobile_number
    An alternative phone number.
    nullablestring
  • fax
    The fax number.
    nullablestring
  • home_mobile_number
    The home phone number.
    nullablestring
  • skype_id
    Skype username or ID.
    nullablestring
  • twitter
    Twitter handle.
    nullablestring
  • secondary_email
    Alternative email address.
    nullablestring
  • assistant
    Name of the assistant.
    nullablestring
  • asst_mobile_number
    Assistant's phone number.
    nullablestring
  • reporting_to
    The person this contact reports to.
    nullablestring
  • date_of_birth
    Date of Birth (YYYY-MM-DD).
    nullablestring
  • other_street
    Alternative street address.
    nullablestring
  • other_city
    Alternative city.
    nullablestring
  • other_state
    Alternative state or province.
    nullablestring
  • other_zip
    Alternative zip or postal code.
    nullablestring
  • other_country
    Alternative country.
    nullablestring

When to use this.

The "zoho-update-contact" action enables users to efficiently update existing contact records within Zoho CRM by utilizing the unique Record ID associated with each contact. This action supports a variety of input parameters, including optional fields such as first name, last name, email, mobile number, job title, and address details, allowing for comprehensive updates to contact information. Upon execution, the action returns key output data, including the status of the update, a message detailing the operation's success or failure, the modified time of the record, and the updated record ID. This functionality is essential for businesses looking to maintain accurate and up-to-date contact information in their CRM systems, facilitating improved communication and relationship management. Use cases include updating client details after meetings, correcting contact information, and managing lead sources effectively within the CRM category.

Output

What it returns.

Every field this action writes back to the row. Click a line to expand nested objects.

FieldType
  • status
    Status
    nullablestring
  • message
    Message
    nullablestring
  • modified_time
    Modified Time
    nullablestring
  • record_id
    Record Id
    string
Workflow

How this fits a workflow.

Trigger → Update Contact (Zoho CRM) → enrich → push to your CRM. You set it up once; after that it runs without you.

  1. Step 1TriggerNew row, form submit, or schedule.
  2. Step 2Update Contact (Zoho CRM)The Zoho CRM action runs.
  3. Step 3EnrichWaterfall fills missing fields.
  4. Step 4Push to CRMHubSpot / Pipedrive / Zoho CRM / GoHighLevel.

Two actions you can chain after this one:

Update Contact (Zoho CRM)Get Account by ID (Zoho CRM)Delete Account (Zoho CRM)
Reliability

Throughput & reliability.

How fast it drains a table, and what happens when the upstream provider has a bad day.

  • Per-minute limit100 / min
  • Per-day limit2,000 / day
  • RetriesAutomatic w/ backoff
  • Failed lookupsZero credits

Who runs this

GTM EngineerRevOpsAgency

Light tier. See pricing; per-action credit cost is private.

Related

More Zoho CRM actions.

FAQ.

Mostly. Fast actions fill the cell in a few seconds. Long-running ones run in the background and write back to the row when they finish, so you can close the tab.

No. A failed lookup costs zero credits. When a provider misses or times out, the waterfall moves to the next one and you only pay for the match you actually got.

No. Run it on one cell, on a selection, on the whole table, or on a schedule. Same action either way.

HubSpot, Pipedrive, Zoho, and GoHighLevel are bidirectional, with Salesforce coming soon. Smartlead, Instantly, Lemlist, HeyReach, Apollo Sequences, and Reply.io for outbound.

Run Update Contact (Zoho CRM) in 60 seconds.

Connect the account, drop the action on a column, run it on your rows.

Start free →All Zoho CRM actions