How Much Did Cresta Raise? Headquarters, Funding & Key Investors

Cresta has raised a total of $276 million across five funding rounds, including a $125 million Series D in November 2024 led by Qatar Investment Authority and WiL, valuing the company at $1.6 billion. Earlier rounds included a $50 million Series B (2021) and $80 million Series C (2022) backed by Sequoia Capital and Tiger Global. Founded in 2017 and headquartered in Palo Alto, California, Cresta provides AI-powered productivity tools for contact centers, enabling real-time coaching, automation, and performance insights to enhance agent efficiency and customer experience.

How Much Did Cresta Raise? Funding & Key Investors

Cresta provides AI-powered productivity tools for contact center agents, offering real-time coaching, workflow automation, and performance analytics. Its generative AI platform helps automate tasks like order entry, lead creation, and account validation while tracking metrics such as sales performance and case resolution. Cresta has raised $276M in funding from investors including Qatar Investment Authority and Tiger Global Management, with a current valuation of $1.6B (as of March 2022).

What Is Cresta and What Does It Do?

Cresta, founded in 2017 by Andre Esteva, Sebastian Thrun, Shan Huang, and Tim Shi, is headquartered in Palo Alto, California. The company develops a generative AI platform that enhances the performance of sales and service agents through tools such as AI Agent, Agent Assist, and Conversation Intelligence.

The platform enables contact centers to improve customer experience, reduce costs, and increase revenue by automating repetitive tasks and providing real-time coaching.

With 251–500 employees, Cresta serves high-profile clients like Intuit, Cox, Nature, and Harvard Business Review.

How Much Funding Has Cresta Raised?

1. Seed Round

Amount Raised: $6M
Date: February 2020
Lead Investors: Andreessen Horowitz
Motivation: To develop the initial AI platform and secure early partnerships.

2. Series A

Amount Raised: $15M
Date: February 2020
Lead Investors: Greylock
Motivation: To scale operations and enhance AI capabilities.

3. Series B

Amount Raised: $50M
Date: March 2021
Lead Investors: Sequoia Capital
Motivation: To expand the customer base and improve product offerings.

4. Series C

Amount Raised: $80M
Date: March 2022
Lead Investors: Tiger Global Management
Motivation: To accelerate growth and invest in new AI-driven features.

5. Series D

Amount Raised: $125M
Date: November 2024
Lead Investors: Qatar Investment Authority, WiL (World Innovation Lab)
Motivation: To enhance the AI platform and expand global presence.

Total Funding Raised: $276 Million

Current Valuation: $1.6 Billion (as of March 2022)

Latest Funding Date: November 2024

Key Investors

1. Qatar Investment Authority (QIA)

Details: Sovereign wealth fund of Qatar, investing globally across asset classes.
Investment Focus Areas: Technology, real estate, infrastructure
Notable Investments: Volkswagen, Barclays, Harrods

2. World Innovation Lab (WiL)

Details: VC firm bridging startups and corporations in the U.S. and Japan.
Investment Focus Areas: Fintech, insurtech, automation, cybersecurity, health tech
Notable Investments: Mercari, Asana, Auth0

3. Andreessen Horowitz

Details: VC firm investing in early and growth-stage tech companies.
Investment Focus Areas: Software, AI, fintech
Notable Investments: Facebook, Airbnb, Slack

4. Greylock Partners

Details: VC firm investing in early-stage companies since 1965.
Investment Focus Areas: Consumer and enterprise software, technology
Notable Investments: LinkedIn, Dropbox, Airbnb

5. Tiger Global Management

Details: Investment firm focusing on private and public tech companies.
Investment Focus Areas: Technology, consumer sectors
Notable Investments: Spotify, Stripe, ByteDance

Where Is Cresta’s Headquarters?

Cresta is headquartered in Palo Alto, California, at the heart of Silicon Valley. The location provides access to top-tier talent, strategic partners, and a vibrant ecosystem of AI and enterprise software innovation.

What’s Next for Cresta?

With $125M in Series D funding, Cresta is focused on expanding its AI capabilities and global footprint. The company plans to open engineering hubs in Romania and India to boost R&D and launch products like the Cresta Voice Virtual Agent. These initiatives aim to strengthen its international presence and address the growing demand for AI-driven communication solutions in enterprise contact centers.

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