Back to profiles

Freshworks

Freshworks builds AI-powered customer service, IT service management and CRM software for businesses of every size, including Freshdesk, Freshservice and Freshsales. Founded in Chennai in 2010 by Girish Mathrubootham, Freshworks is dual-headquartered in San Mateo, California, and went public on Nasdaq (FRSH) in September 2021 at a roughly $10B valuation.

Company snapshot

  • Active
  • Public
Total funding
$484M
Funding rounds
9
Last round (IPO)
$1.0B
Last round date
Sep 2021
Founded
2010
Employees
5001-10000
Headquarters
San Mateo, California, United States
Last round vs total raised$1.0B of $484M

Founders

Girish Mathrubootham, Shan Krishnasamy

Industries

  • SaaS
  • Customer Service
  • CRM
  • IT Service Management

Notable investors

InvestorRole
AccelLead
Sequoia Capital IndiaLead
Tiger GlobalLead
CapitalGCo-investor
Steadview CapitalCo-investor