How Much Did Front Raise? Headquarters, Funding & Key Investors

Front, founded on October 1, 2013 and headquartered in San Francisco, California, has raised a total of $204 million across five funding rounds. Its funding history includes a $3.1M Seed in 2014 (Uncork Capital), $10M Series A in 2016 (Social Capital), $66.5M Series B in 2018 (Sequoia Capital), $59M Series C in 2020 (investors including Eric Yuan and Mike Cannon-Brookes), and a $65M Series D in 2022 (Battery Ventures, Salesforce Ventures) at a $1.7 billion valuation. Front’s AI-powered customer operations platform enables teams to manage email, SMS, and chat, enhancing collaboration and operational efficiency globally.

How Much Did Front Raise? Funding & Key Investors

Front has raised substantial capital across multiple funding rounds, totaling $204M, with backing from top-tier investors like Battery Ventures and Salesforce Ventures. The company provides a customer operations platform that combines AI-powered automation with human support, helping businesses manage communications across email, SMS, and chat while improving collaboration and customer engagement.

What Is Front and What Does It Do?

Front, founded on October 1, 2013 by Laurent Perrin, Mathilde Collin, and Mohammed Attar, is headquartered in San Francisco, California.

Front offers a unified communication hub that integrates shared inboxes, ticketing, workflow automation, and analytics. The platform enables teams to collaborate on customer conversations, route messages efficiently, and leverage AI insights for personalized support.

With a team of 51–200 employees, Front serves organizations globally, focusing on strengthening customer relationships and enhancing operational efficiency in customer-facing roles.

How Much Funding Has Front Raised?

1. Seed Round

Amount Raised: $3.1M
Date: October 2014
Lead Investors: Uncork Capital
Motivation: To develop the initial product and build the core team.

2. Series A

Amount Raised: $10M
Date: May 2016
Lead Investors: Social Capital
Motivation: To scale the product and expand the customer base.

3. Series B

Amount Raised: $66.5M
Date: January 2018
Lead Investors: Sequoia Capital
Motivation: To enhance product features and enter new markets.

4. Series C

Amount Raised: $59M
Date: January 2020
Lead Investors: Eric Yuan, Frederic Kerrest, Jared Smith, Jay Simons, Mike Cannon-Brookes, Ryan Smith
Motivation: To accelerate growth and improve AI capabilities.

5. Series D

Amount Raised: $65M
Date: June 2022
Lead Investors: Battery Ventures, Salesforce Ventures
Motivation: To accelerate product development, expand go-to-market initiatives, and drive global expansion.

Total Funding Raised: $204 Million

Current Valuation: $1.7 Billion (as of Jun, 2022)

Latest Funding Date: June 2022

Key Investors

1. Salesforce Ventures

Details: Investment arm of Salesforce focusing on enterprise cloud companies.
Investment Focus Areas: Enterprise software, cloud computing, AI, CRM solutions.
Notable Investments: Zoom, DocuSign, Twilio.

2. Battery Ventures

Details: Global, technology-focused investment firm investing across all stages.
Investment Focus Areas: Software, IT infrastructure, industrial technology.
Notable Investments: Nutanix, Coupa, Glassdoor.

3. Sequoia Capital

Details: Venture capital firm partnering with founders to build transformative companies.
Investment Focus Areas: Technology, healthcare, consumer, financial services.
Notable Investments: Apple, Google, Oracle.

4. Threshold Ventures

Details: Early-stage VC supporting entrepreneurs from the ground up.
Investment Focus Areas: Early-stage technology companies.
Notable Investments: Box, Doximity, Front.

5. Uncork Capital

Details: Seed-stage VC investing in early-stage technology startups.
Investment Focus Areas: Seed-stage technology startups.
Notable Investments: Eventbrite, Postmates, SendGrid.

Where Is Front’s Headquarters?

Front is headquartered in San Francisco, California, providing access to a major technology ecosystem, top-tier talent, and strategic partnerships for growth.

What’s Next for Front?

Front is poised to expand its global footprint, particularly in EMEA markets, and further enhance its AI-powered customer operations platform. With nearly 8,000 customers in over 100 countries, the company aims to drive adoption in industries where customer relationships are critical, including professional services, financial services, and logistics, while continuing to innovate in workflow automation and AI insights.

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