Infobip provides cloud-based A2P messaging, voice, email, chat apps, and omnichannel communication solutions for enterprises worldwide. Its platform enables businesses to manage customer onboarding, engagement, authentication, and support at scale.
The company serves telecom operators, enterprises, and digital-native businesses across industries including finance, retail, travel, and technology, helping them manage billions of customer interactions securely and reliably.
What Is Infobip and What Does It Do?
Infobip, founded in 2006, is a London-based cloud communications company delivering omnichannel customer engagement and CPaaS solutions.
The platform supports SMS, voice, email, chat apps, 2FA, number lookup, and conversational AI, allowing enterprises to engage customers across multiple channels from a single interface.
Infobip employs 3,179 employees as of January 2021 and operates globally through a distributed infrastructure spanning more than 190 countries.
How Much Funding Has Infobip Raised?
1. Private Equity Round
- Amount Raised: $300M
- Date: July 2020
- Lead Investors: One Equity Partners
- Motivation: To support global expansion and scale enterprise messaging infrastructure.
2. Debt Financing
- Amount Raised: $500M
- Date: November 2021
- Lead Investors: Ares Management, BlackRock
- Motivation: To accelerate international growth and fund the acquisition of Peerless Network.
3. Grant (Prize Money)
- Amount Raised: $86.5K
- Date: January 2023
- Motivation: To support innovation initiatives.
Total Funding Raised: $414 Million
Current Valuation: $10 Billion (as of Jul 2022)
Latest Funding Date: January, 2023
Key Investors
1. One Equity Partners
- Details: A middle-market private equity firm focused on transformative investments.
- Investment Focus Areas: Industrial, healthcare, and technology sectors.
- Notable Investments: Infobip, PeroxyChem, Lutech, Anvil International.
2. Ares Management
- Details: A global alternative investment manager providing flexible capital solutions.
- Investment Focus Areas: Credit, private equity, real estate, infrastructure.
- Notable Investments: Infobip, Neiman Marcus, Guitar Center, McGraw-Hill Education.
3. BlackRock
- Details: The world’s largest asset manager with a diversified global portfolio.
- Investment Focus Areas: Technology, financial services, sustainability.
- Notable Investments: Infobip, Apple, Microsoft, Amazon.
Where Is Infobip’s Headquarters?
Infobip is headquartered in London, United Kingdom, serving as the base for its global cloud communications and enterprise operations.
What’s Next for Infobip?
Infobip is focused on expanding its AI-driven conversational platform and strengthening its presence in North America and enterprise telecom markets. The acquisition of Peerless Network positions the company to deepen its CPaaS and voice offerings.
As digital customer engagement becomes increasingly AI-driven, Infobip aims to lead the global market in secure, scalable, omnichannel communications.
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