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How Much Did Nextiva Raise? Headquarters, Funding & Key Investors

Nextiva, a Phoenix-based provider of unified communication and AI-powered customer engagement software, has raised $200 million in total funding to date. The company’s Series B round in September 2021, led by Goldman Sachs Asset Management, valued it at $2.7 billion. Founded in 2008 by Tomas Gorny and Tracy Conrad, Nextiva has grown into a leading voice-over-IP (VoIP) and collaboration platform serving over a million users. The funding supports product innovation, AI integration, and global expansion as Nextiva continues scaling its intelligent customer experience platform.

    Nextiva is a leading provider of unified communications and AI-native customer experience management solutions. Its platform combines business phone systems, messaging, analytics, and collaboration tools to create a seamless communication experience for enterprises. With deep Salesforce integrations and automation features, Nextiva helps organizations improve engagement, streamline operations, and personalize customer interactions.

    What Is Nextiva and What Does It Do?

    Nextiva, founded in 2008 by Tomas Gorny and Tracy Conrad, is headquartered in Phoenix, Arizona. 

    With a team of 1,001–5,000 employees, the company provides business VoIP phone systems and unified communications software that help businesses connect more intelligently.

    Its AI-driven tools enhance customer engagement through features like automated conversation analysis, personalized messaging, and omnichannel collaboration. Nextiva’s cloud platform supports millions of users and billions of interactions annually, making it one of the leading players in the customer experience and enterprise collaboration space.

    How Much Funding Has Nextiva Raised?

    1. Series B Round

    • Amount Raised: $200M
    • Date: September 2021
    • Lead Investors: Goldman Sachs Asset Management
    • Motivation: To accelerate innovation, expand go-to-market strategies, and strengthen global growth initiatives.

    Total Funding Raised: $200 Million

    Current Valuation: $2.7 Billion (as of September 2021)

    Latest Funding Date: September 2021

    Key Investors

    1. Goldman Sachs Asset Management

    • Details: A division of Goldman Sachs offering investment and advisory services for institutions, financial advisors, and individuals, managing over $2 trillion in assets worldwide (as of June 2021).
    • Investment Focus Areas: Traditional investments, private equity, real estate, and alternative assets.
    • Notable Investments: Kaseya, Synthon, Industry Ventures..

    Where Is Nextiva’s Headquarters?

    Nextiva’s headquarters is located in Phoenix, Arizona, a fast-growing tech hub offering access to a skilled workforce, lower operational costs, and a supportive business environment. This strategic location enables Nextiva to scale operations efficiently while maintaining a strong foothold in North America’s enterprise communications market.

    What’s Next for Nextiva?

    Nextiva plans to use its $200 million Series B funding to strengthen its AI and automation capabilities, enhance connected communication solutions, and expand internationally. The company’s focus remains on delivering seamless customer experiences across voice, chat, and digital channels. With an annual recurring revenue exceeding $250 million and a $2.7 billion valuation, Nextiva is poised for continued growth, innovation, and potential future funding rounds to drive global expansion. 

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