PagerDuty is a leading cloud-based incident management platform that helps organizations detect, analyze, and resolve operational issues in real time. Its platform integrates with hundreds of monitoring, collaboration, and ITSM tools, enabling teams to streamline incident response and enhance digital operations.
Used by engineering, IT, DevOps, and customer service teams, PagerDuty provides intelligent alerting, automated workflows, and real-time response orchestration.
What Is PagerDuty and What Does It Do?
PagerDuty, founded in 2009 by Alex Solomon, Andrew Miklas, and Baskar Puvanathasan, is headquartered in San Francisco, United States. The company provides a cloud-based incident management and digital operations platform used by IT, DevOps, support, and engineering teams.
PagerDuty employs 674 employees, offering solutions for alerting, automated incident response, workflow intelligence, and system integration across monitoring, ticketing, and collaboration tools.
Its platform centralizes operational signals from hundreds of systems, helping businesses prevent downtime, automate on-call processes, and maintain resilient digital services across their organizations.
How Much Funding Has PagerDuty Raised?
1. Series D
- Amount Raised: $90M
- Date: September 2018
- Lead Investors: T. Rowe Price, Wellington, Accel, Andreessen Horowitz, Bessemer Venture Partners
- Motivation: To accelerate global expansion, scale enterprise operations, and strengthen R&D.
2. Series C
- Amount Raised: $43.8M
- Date: April 2017
- Motivation: To enhance AI-powered incident response capabilities and grow the engineering team.
3. Series B
- Amount Raised: $27.2M
- Date: July 31, 2014
- Lead Investors: Bessemer Venture Partners, Harrison Metal, Baseline Ventures, Andreessen Horowitz
- Motivation: To scale the platform, expand integrations, and accelerate customer acquisition.
Total Funding Raised: $174 Million
Latest Funding Date: September 2018
Key Investors
1. T. Rowe Price
- Details: A global asset management firm known for long-term investments in high-growth companies.
- Investment Focus Areas: Technology, financial services, enterprise software.
- Notable Investments: Zoom, Snowflake, Twilio.
2. Andreessen Horowitz
- Details: A leading Silicon Valley venture capital firm backing category-defining technology companies.
- Investment Focus Areas: Enterprise software, infrastructure, AI, consumer tech.
- Notable Investments: Airbnb, GitHub, Okta.
3. Bessemer Venture Partners
- Details: One of the oldest VC firms, known for investing in high-growth cloud and SaaS companies.
- Investment Focus Areas: Cloud, cybersecurity, enterprise software.
- Notable Investments: Shopify, LinkedIn, Auth0.
4. Accel
- Details: A global VC firm supporting early and growth-stage technology companies.
- Investment Focus Areas: SaaS, consumer internet, enterprise infrastructure.
- Notable Investments: Slack, Dropbox, Atlassian.
5. Wellington Management
- Details: A global investment firm managing assets for institutions worldwide.
- Investment Focus Areas: Technology, biotech, global equities.
- Notable Investments: Spotify, Rivian, Datadog.
Where Is PagerDuty’s Headquarters?
PagerDuty is headquartered in San Francisco, California, a major tech ecosystem offering access to top engineering talent, enterprise customers, and a robust infrastructure for SaaS innovation.
What’s Next for PagerDuty?
PagerDuty is poised to expand deeper into AI-driven automation, predictive operations, and enterprise-wide incident collaboration. With rising demand for digital reliability, the company aims to enhance its workflow orchestration, broaden integrations across IT and DevOps ecosystems, and grow internationally. Continued investment in AI and automation will further strengthen its position as a mission-critical platform for digital operations.
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