Podium joined the Unicorn Club on April 7, 2020, after raising $125 million in its Series C round. Headquartered in Lehi, Utah, United States, Podium builds a cloud-based platform that helps businesses manage reviews, collect customer feedback, and handle messaging in one unified interface. It brings together reviews from dozens of sites, enables real-time responses, and supports mobile management via iOS and Android apps.
Keep reading to see how Podium became one of the leading customer communication and review management platforms.
What Is Podium and What Does It Do?
Founded in 2014, Podium helps businesses manage customer interactions across review websites, messaging channels, and social platforms. Companies use Podium to gather reviews from more than 20 sources, respond from a single dashboard, and improve local search visibility.
The platform goes beyond reviews with tools for webchat, video chat, internal messaging, and text-based payments. It integrates with Facebook, Google, and major review sites, making it easy for businesses in retail, healthcare, home services, and financial services to handle everyday customer communication. Podium operates on subscription-based pricing.
How Much Funding Has Podium Raised?
1. Series C Round
- Amount Raised: $125 million
- Date: April 07, 2020
- Valuation: Not disclosed at the time
- Lead Investor: Y Combinator
- Purpose: Expand messaging tools, strengthen integrations, and scale review and communication features
2. Earlier Rounds (Seed to Series B)
- Cumulative Funding: ~$114 million
- Key Investors: IVP, Sapphire Ventures
- Purpose: Product development, integrations, and go-to-market growth
Total Funding Raised: ~$440 million
Latest Funding Date: November 15, 2021
Latest Known Valuation: ~$3 billion
Employee Count: 808 (as of December 31, 2022)
Key Investors
- IVP
- Details: Growth-stage investment firm backing high-potential software and consumer companies.
- Focus Areas: SaaS, enterprise software, digital customer engagement.\
- Sapphire Ventures
- Details: Venture firm investing in global enterprise technology companies.
- Focus Areas: Customer success tools, cloud software, and digital operations platforms.
Where Is Podium’s Headquarters?
Podium is headquartered in Lehi, Utah, United States, where teams focus on product development, customer support tools, messaging infrastructure, and platform integrations.
What’s Next for Podium?
Podium plans to deepen its payments capabilities, expand AI-assisted communication tools, and add more industry-specific features for local businesses. The company is also focused on strengthening its integrations with major review platforms and improving omnichannel messaging for small and mid-sized companies.
Get Investor and Funding Insights with TexAu
TexAu brings verified investor and funding data for companies like Podium. Explore insights on customer communication platforms, review management, and SaaS growth trends.
Sign up for Free to access real-time investor and funding intelligence.
