ServiceTitan is a leading field-service management platform used by trade professionals across HVAC, plumbing, electrical, and more. Its cloud-based software offers scheduling, dispatching, call booking, marketing, reporting, mobile workflow tools, and revenue-driven sales features.
Designed to power end-to-end operations, ServiceTitan integrates customer data, technician workflows, and back-office processes to boost productivity and revenue. With advanced analytics, mobile field tools, and industry-specific product suites, it supports both small contractors and large enterprise field-service teams.
What Is ServiceTitan and What Does It Do?
ServiceTitan, founded in 2007 by Vahe Kuzoyan and Ara Mahdessian, is headquartered in Glendale, United States. The company provides business management software tailored for home service providers, offering solutions for scheduling, dispatching, call booking, reporting, sales management, and customer service across industries such as HVAC, plumbing, electrical, garage services, pest control, and more.
ServiceTitan employs 3,049 employees, powering field-service growth through automation, real-time insights, and mobile workforce tools that unify technician operations with back-office efficiency.
How Much Funding Has ServiceTitan Raised?
1. Series G
- Amount Raised: $200M
- Date: June 2021
- Lead Investors: Thoma Bravo
- Motivation: To enhance product development, expand vertically across field services, and accelerate enterprise adoption.
2. Series F
- Amount Raised: $500M
- Date: March 2021
- Lead Investors: Tiger Global Management, Sequoia Capital, T. Rowe Price, Bessemer Venture Partners
- Motivation: To support rapid scaling, expand the product suite, and invest in global growth.
3. Series D
- Amount Raised: $73.8M
- Date: May 2020
- Motivation: To scale core operations and strengthen platform capabilities.
Total Funding Raised: $1.1 Billion
Current Valuation: $9.5 BIlion (as of June 2021)
Latest Funding Date: June 2021
Key Investors
1. T. Rowe Price
- Details: A global asset management firm backing long-term, high-growth companies.
- Investment Focus Areas: Technology, SaaS, fintech, enterprise software.
- Notable Investments: ServiceTitan, Airbnb, Snowflake.
2. Founders Circle Capital
- Details: Growth-stage investor supporting category-leading technology companies.
- Investment Focus Areas: SaaS, enterprise tech, digital infrastructure.
- Notable Investments: Instacart, RocketLab, DoorDash.
3. Sequoia Capital
- Details: One of the world’s most influential venture firms backing iconic technology companies.
- Investment Focus Areas: Software, consumer apps, AI, fintech.
- Notable Investments: Apple, Google, DoorDash, Zoom.
4. Bessemer Venture Partners
- Details: Leading venture firm supporting cloud, SaaS, and enterprise companies.
- Investment Focus Areas: Cloud software, enterprise tech, cybersecurity.
- Notable Investments: Shopify, LinkedIn, Twilio.
5. Index Ventures
- Details: Global investor backing disruptive, fast-scaling companies.
- Investment Focus Areas: SaaS, mobility, consumer tech.
- Notable Investments: Slack, Robinhood, Figma.
Where Is ServiceTitan’s Headquarters?
ServiceTitan is headquartered in Glendale, California, a prime hub for SaaS talent, field-service technology innovation, and access to both West Coast engineering talent and enterprise customers across North America.
What’s Next for ServiceTitan?
ServiceTitan aims to expand deeper into enterprise field-service markets while enhancing its AI-driven automation suite for dispatching, technician productivity, and revenue optimization. With increasing demand for cloud-based workforce platforms, the company will continue to expand internationally, launch new vertical-specific products, and integrate financial tools such as financing, payments, and accounting. Supported by over $1.1B in funding, ServiceTitan is positioned to remain the dominant operating system for home-service businesses worldwide.
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