How to Fix Webhook Not Sending Data in Workflows
If your TexAu workflow includes a Webhook step but you are not receiving data at your Webhook URL, here are the most common reasons and how to fix them.
1. Check if the Webhook Step is Active
Make sure the Webhook step is properly connected in your workflow. If the step is placed but not configured, TexAu won’t send any data.
Here’s how to check it:
- Open your workflow
- Click on the Webhook step
- Ensure the URL field is filled and saved.
2. The Webhook URL Must Be Valid
TexAu sends output data to the URL you enter in the Webhook step. If the URL is incorrect, inactive, or unreachable, the data will not go through.
Here’s what to do:
- Double-check the URL for any typos.
- Make sure the destination endpoint is working and publicly accessible.
3. Input and Output File Dependency
TexAu only sends data to the Webhook if there is an actual output from the preceding steps. If your previous automation did not generate any result (empty data), the Webhook will not receive anything.
To verify:
- Check the output file of the previous step.
- Ensure it contains at least one row of data.
- Re-run the workflow with a valid input set.
4. Verify the Workflow Flow and Order
Make sure the Webhook step is placed after the steps that generate data. TexAu executes steps in order; if the Webhook comes before data is generated, it will send nothing.
Drag the Webhook step to the correct position in your sequence.
5. Use Logs to Debug
Go to the Logs tab and inspect the last run of your workflow. If the Webhook step shows "Skipped" or "No Output," it means there was no data passed from the previous step.
Still not working? Double-check your workflow setup or reach out to our support team, we are here to help.
