Reply action

Get Contact by ID (Reply.io)

Get a Reply.io contact's profile, campaigns, and activity status using their ID.

Reply logoReply
reply-get-contact-by-id
crmReturns in secondsLight tier
Input

What it needs.

Map each field to a column in your table. Optional fields can stay empty.

FieldType
  • id
    The unique ID of the contact to retrieve.
    text

When to use this.

The "Get Contact by ID" action in Reply.io allows users to retrieve detailed profiles of contacts using their unique ID. By providing the contact's ID as an input parameter, users can access essential information such as email, first name, last name, phone number, company name, job title, city, and country. The output includes a comprehensive set of fields, including contact ID, phone status, time zone ID, LinkedIn profile links, and more, enabling effective CRM management. This action is particularly useful for sales teams and marketers looking to track campaign engagement, assess contact activity status, and enhance customer relationship management. With its focus on CRM functionalities, this action streamlines the process of accessing and managing contact information efficiently.

Output

What it returns.

Every field this action writes back to the row. Click a line to expand nested objects.

FieldType
  • id
    Id
    number
  • email
    Email
    string
  • first_name
    First Name
    string
  • last_name
    Last Name
    string
  • company
    Company
    string
  • title
    Title
    string
  • mobile_number
    Mobile Number
    string
  • mobile_number_status
    Mobile Number Status
    nullablestring
  • city
    City
    nullablestring
  • state
    State
    nullablestring
  • country
    Country
    nullablestring
  • time_zone_id
    Time Zone Id
    nullablestring
  • linkedin_url
    Linkedin Url
    string
  • adding_date
    Adding Date
    nullablestring
  • company_size
    Company Size
    nullablestring
  • industry
    Industry
    nullablestring
  • sales_navigator_url
    Sales Navigator Url
    nullablestring
  • linkedin_recruiter_url
    Linkedin Recruiter Url
    nullablestring
  • account_id
    Account Id
    nullablenumber
Workflow

How this fits a workflow.

Trigger → Get Contact by ID (Reply.io) → enrich → push to your CRM. You set it up once; after that it runs without you.

  1. Step 1TriggerNew row, form submit, or schedule.
  2. Step 2Get Contact by ID (Reply.io)The Reply action runs.
  3. Step 3EnrichWaterfall fills missing fields.
  4. Step 4Push to CRMHubSpot / Pipedrive / Zoho CRM / GoHighLevel.

Two actions you can chain after this one:

Get Contact by ID (Reply.io)Delete Contact By ID (Reply.io)Delete Contact by Email (Reply.io)
Reliability

Throughput & reliability.

How fast it drains a table, and what happens when the upstream provider has a bad day.

  • Per-minute limitNo public cap
  • Per-day limitPlan-defined
  • RetriesAutomatic w/ backoff
  • Failed lookupsZero credits

Who runs this

GTM EngineerRevOpsAgency

Light tier. See pricing; per-action credit cost is private.

FAQ.

Mostly. Fast actions fill the cell in a few seconds. Long-running ones run in the background and write back to the row when they finish, so you can close the tab.

No. A failed lookup costs zero credits. When a provider misses or times out, the waterfall moves to the next one and you only pay for the match you actually got.

No. Run it on one cell, on a selection, on the whole table, or on a schedule. Same action either way.

HubSpot, Pipedrive, Zoho, and GoHighLevel are bidirectional, with Salesforce coming soon. Smartlead, Instantly, Lemlist, HeyReach, Apollo Sequences, and Reply.io for outbound.

Run Get Contact by ID (Reply.io) in 60 seconds.

Connect the account, drop the action on a column, run it on your rows.