ASAPP, founded in 2014 and headquartered in New York City, New York, has raised about $400 million in funding and reached a $1.6 billion valuation. The company offers AI-driven customer experience software that automates workflows and augments live agents in real time. Backed by investors such as Fidelity Investments and Dragoneer Investment Group, ASAPP applies generative AI and machine learning to improve service efficiency and quality for enterprises, transforming the future of customer support and experience management.