ShipBob, founded in 2014 by Dhruv Saxena and Divey Gulati, is a Chicago-based logistics technology company transforming e-commerce fulfillment for direct-to-consumer brands. The company operates a cloud-based platform that automates order management, warehousing, and delivery across a global fulfillment network. By integrating predictive analytics, real-time tracking, and custom packaging, ShipBob enables merchants to streamline operations and scale efficiently.
What Is ShipBob and What Does It Do?
ShipBob, founded in 2014 by Dhruv Saxena and Divey Gulati, is a Chicago-based (United States) logistics technology and e-commerce enablement company.
With a team of about 1,338 employees (as of December 2021), ShipBob provides cloud-based fulfillment solutions for direct-to-consumer brands.
The company operates a nationwide fulfillment network powered by proprietary software that automates order routing, inventory management, and real-time tracking.
ShipBob’s services include warehousing, custom packaging, delivery, and returns, along with analytics for order optimization, predictive demand forecasting, and customer insights.
How Much Funding Has ShipBob Raised?
1. Seed Round
- Amount Raised: $120K
- Date: 2014
- Lead Investors: Y Combinator
- Motivation: To launch early operations and build initial logistics infrastructure.
2. Seed Round
- Amount Raised: $1 M
- Date: April 2015
- Lead Investors: SV Angel
- Motivation: To scale warehouse automation and expand fulfillment capacity.
3. Seed Round
- Amount Raised: $1.5 M
- Date: July 2015
- Lead Investors: FundersClub, Wefunder
- Motivation: To strengthen product-market fit and attract new D2C clients.
4. Series A
- Amount Raised: $4.58 M
- Date: May 2016
- Lead Investors: Hyde Park Venture Partners, Recruit Holdings
- Motivation: To expand the U.S. fulfillment center network.
5. Series B
- Amount Raised: $17.5 M
- Date: June 2017
- Lead Investors: Bain Capital Ventures, Hyde Park Venture Partners, FJ Labs
- Motivation: To develop proprietary logistics software and analytics tools.
6. Series C
- Amount Raised: $40 M
- Date: September 2018
- Lead Investors: Menlo Ventures, Y Combinator, Bain Capital Ventures
- Motivation: To enhance automation and enter international markets.
7. Series D
- Amount Raised: $68 M
- Date: September 2020
- Lead Investors: SoftBank Vision Fund, Menlo Ventures, Y Combinator, Bain Capital Ventures
- Motivation: To accelerate platform integration and customer onboarding.
8. Series E
- Amount Raised: $200 M
- Date: June 2021
- Lead Investors: Bain Capital Ventures, Menlo Ventures, SoftBank Group, Hyde Park Venture Partners
- Motivation: To support global expansion and reach unicorn valuation.
Total Funding Raised: $333 Million
Current Valuation: $1 Billion (as of June 2021)
Latest Funding Date: June 2021
Key Investors
1. SoftBank Vision Fund
- Details: Global investment arm of SoftBank Group focusing on late-stage technology ventures.
- Investment Focus Areas: E-commerce, AI, logistics, and automation.
- Notable Investments: ShipBob, Coupang, Flexport, GoPuff.
2. Bain Capital Ventures
- Details: U.S.-based venture capital firm backing enterprise SaaS and logistics startups.
- Investment Focus Areas: Supply chain technology, fintech, and digital commerce.
- Notable Investments: ShipBob, Attentive, Flywire, LinkedIn.
3. Menlo Ventures
- Details: Venture capital firm with a portfolio spanning consumer and enterprise technology.
- Investment Focus Areas: Logistics, AI, fintech, and cloud infrastructure.
- Notable Investments: ShipBob, Roku, Carta, Benchling.
4. Y Combinator
- Details: Startup accelerator that mentored and seed-funded ShipBob in its early stages.
- Investment Focus Areas: Early-stage startups across tech and e-commerce.
- Notable Investments: ShipBob, Airbnb, DoorDash, Stripe.
Where Is ShipBob’s Headquarters?
ShipBob is headquartered in Chicago, Illinois, a strategic logistics and commerce hub in the United States. Its location offers proximity to major distribution corridors and access to a large skilled workforce, helping the company manage efficient, nationwide fulfillment operations.
What’s Next for ShipBob?
ShipBob plans to scale its international fulfillment network further, introduce AI-driven inventory forecasting, and expand into the European and Asia-Pacific markets. The company aims to enhance its warehouse robotics capabilities and improve real-time data visibility for merchants. With strong institutional support from SoftBank and Bain Capital Ventures, ShipBob is positioning itself as a global leader in technology-driven e-commerce logistics.
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